Refund policy

We want you to love your purchase.  Because each item is specially ordered for you, we are only able to accept returns for store credit. We cannot accept cancellations once an order has been placed.

Store Credit

• Requests for store credit must be initiated within 14 days of delivery.
• Items must be unused, unaltered, and unwashed, in the original condition and packaging.
• MMaison reserves the right to determine whether an item shows signs of use or wear.
• Original shipping charges are non-refundable.
• Return shipping is the customer’s responsibility.

How to Start a Return

1. Email info@mmaison.com with your order number and the item(s) you’d like to return.
2. We’ll reply with next steps and a return address.
3. Once the return is received and inspected, we’ll issue store credit (delivered via email).

Damaged or Incorrect Items

• If your order arrives damaged or incorrect, please email info@mmaison.com within 48 hours of delivery with photos of the packaging and item(s). We’ll make it right.

Questions
We’re here to help. Reach us at info@mmaison.com with any questions or concerns.